FAQ's

  1. Where are you located?
  2. When will my order arrive?
  3. What is a core charge?
  4. Is there a warranty on parts?
  5. How can I become a dealer?
  6. Do you price match?
  7. Do you accept returns?
  8. Can I get a package deal?
  9. Can I get a catalog?

Q: Where are you located?

We're in Roseville, California, which is just East of Sacramento. We also have warehouses around the country from which we ship.

Q: When will my order arrive?

You have several shipping options when you place your order. For regular ground shipping to the lower 48 states, you can expect to receive your parts within 5 business days. Shipping time varies depending on your distance from our nearest warehouse. Call for more details or information about international shipping.

Q: What is a core charge?

Some parts you purchase require you send us your old part. A core charge is simply a deposit that is refunded to you when your old part is received by us.

Q: Is there a warranty on parts?

Warranties vary, so check our website or give us a call for details. Plus, most parts include a 30 day return policy. Of course, everything we sell also includes our Sinister Satisfaction Guarantee.

Q: How can I become a dealer?

Contact us by phone or email for information.

Q: Do you price match?

Yes. We'll match lower advertised prices from certified retailers.

Q: Do you accept returns?

Yes. We have a 30 day return policy on most items. Visit our Shipping and Return Policies page for more information. Of course, everything you buy from us includes our Sinister Satisfaction Guarantee.

Q: Can I get a package deal?

Yes. Give us a call, or send us an email for more information.

Q: Can I get a catalog?

Absolutely, and it's free! Give us a call, or visit the CATALOG page on our website to request one.